Flooring FAQ’s
Everything you need to know about Surrey Flooring.
Have a question about our products, fitting process or services?
We’ve answered some of the most common queries below to help you plan your project with confidence.
Service FAQs
What types of flooring do you supply and fit?
We supply and install a wide range of high-quality flooring, including engineered wood, laminate, vinyl (LVT), herringbone, and solid wood floors. We also provide floor sanding, restoration, and staircase renovations.
Do you offer free quotes or consultations?
Yes! We provide free, no-obligation quotes and consultations. Our team can visit your home or business to discuss your needs, take accurate measurements, and recommend the best options for your space and budget.
Are your products and services guaranteed?
Yes – we stand by the quality of our work. All our installations are covered by a comprehensive workmanship guarantee, and we only use trusted, premium materials from leading brands for lasting results.
Which areas do you cover?
We’re based in Fleet, Hampshire, and work throughout the surrounding areas including Surrey, Berkshire, and South London. If you’re unsure whether we cover your location, just get in touch – we’re always happy to help.
Flooring FAQs
Can you help me choose the right flooring?
Absolutely. Our experienced team will guide you through the pros and cons of each flooring type, considering your lifestyle, space, and budget to help you make the right choice.
How long does installation take?
The time depends on the size of the area and the type of flooring. Most residential projects take between 1–3 days, while larger or commercial installations may take longer. We’ll always provide a clear timeline before starting.
Do you remove old flooring?
Yes. We remove and dispose of old flooring as part of our service. All waste is taken away by trusted, fully licensed waste-handling professionals to ensure safe and responsible disposal in line with industry and environmental regulations.
Do you offer flooring restoration or repairs?
We do. Our team specialises in floor sanding, sealing, and restoration for wooden floors. We can bring tired, scratched, or damaged flooring back to life and restore its natural beauty.
Staircase Renovation & Replacement FAQs
What does a staircase renovation include?
Our staircase renovations can include new treads, risers, handrails, spindles, and finishes. Whether you want a full replacement or just an update, we can tailor the work to suit your style and budget.
Can you match my new staircase to my existing flooring?
Yes, absolutely. We can match your staircase materials and finishes to your current flooring for a seamless, cohesive look throughout your home.
Do I need to replace my entire staircase?
Not necessarily. In many cases, we can renovate your existing staircase by updating the visible components, saving time and cost while still achieving a stunning transformation.
How long does a staircase renovation take?
Most projects take 2–4 days, depending on the design and level of work required. We’ll always provide a clear timeline before starting.
What types of staircase finishes do you offer?
We offer a wide range of finishes, including painted, stained, lacquered, or oiled options — helping you achieve the perfect look for your interior.
Flooring Restoration FAQs:
Can you restore any type of wooden floor?
Yes – we restore solid wood and engineered wood flooring of all types. Our team will assess your floor and recommend the best restoration approach for its condition and material.
What does your flooring restoration process involve?
Our sand and seal process removes old finishes, smooths the surface, and applies protective layers for a fresh, durable finish. It brings your floor back to life while preserving its natural beauty.
Will sanding create a lot of dust?
No – we use professional dust-extraction equipment to keep your home clean and disruption to a minimum throughout the sanding and finishing process.
Can you repair damaged areas before sanding?
Yes. We can replace damaged boards, fill gaps, and fix loose sections before restoration to ensure a smooth, consistent finish.
How often should wooden floors be restored?
This depends on wear and use, but most floors benefit from restoration every 7–10 years. Regular maintenance can extend the time between full restorations.
Ready to transform your space?
Contact Surrey Flooring today for your free consultation and no-obligation quote.